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Frequently Asked Questions

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Why Choose Silkony

Elevate Everyday with Premium Silk

At Silkony, we believe that luxury should be accessible to everyone. Our commitment to quality, style, and customer satisfaction sets us apart. Each product is crafted from the finest silk, ensuring comfort, durability, and elegance in every detail. With a wide range of meticulously sourced items, we offer an exceptional shopping experience that prioritizes your needs. Choose Silkony for a touch of sophistication in your daily life, and discover why our customers trust us for their silk essentials

  • Q: What makes Silkony's products different from others?
    A: At Silkony, we prioritize quality and comfort. Our products are made from premium silk, ensuring a luxurious feel and long-lasting durability. We also source our items from trusted suppliers, guaranteeing that you receive the finest silk products available.
  • Q: How do I care for my silk products?
    A: To maintain the quality of your silk items, we recommend hand washing with cold water and a mild detergent. If machine washing, use a delicate cycle and place the item in a laundry bag. Always air dry to preserve the fabric’s softness and sheen.
  • Q: Do you offer international shipping?
    A: Yes, Silkony ships internationally! We are proud to deliver our luxurious silk products to customers around the world. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
  • Q: Can I return or exchange an item?
    A: Absolutely! If you're not completely satisfied with your purchase, you can return or exchange the item within 30 days of receiving it. The product must be unused and in its original packaging. Please refer to our return policy for more details.
  • Q: How do I know which size to choose?
    A: We provide detailed size guides for all our products to help you find the perfect fit. If you’re unsure, feel free to contact our customer service team for personalized assistance.
  • Q: Are your products ethically sourced?
    A: Yes, we take pride in ensuring that all our products are ethically sourced. We work closely with suppliers who adhere to responsible practices, ensuring that our silk is produced sustainably and with care.
  • Q: How long does it take to receive my order?
    A: Typically, orders are processed and shipped within 2-3 business days. Delivery times vary based on your location, but most orders arrive within 7-14 days. You’ll receive a tracking number once your order has been shipped.
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